Take.Me
FR · EN · ES
This is a translation provided for convenience; the French version prevails in case of discrepancy.
Version of 2026-10-09

Terms and Conditions of Sale

Editor and seller

Walid Ben Miled, natural person (personal project, unregistered), brand Take.Me.

Address: 38, avenue du Golf Arabe, El Menzah 8, 2037 Tunis, Tunisia

Email: contact@gotakeme.com

Payment: Paddle.com Market Ltd, approved reseller (merchant of record). Take.Me never directly collects credit card data.

1. Subject matter

Take.Me is a travel planning platform using AI agents to generate detailed day-by-day itineraries. These terms govern access to the service, the sale of complete plans, and the use of the platform.

2. Service description

Take.Me offers two levels of access:

The service is AI-generated: prices (flights, hotels), opening hours, visa conditions and vaccines are estimates to be verified before booking. Take.Me is not a travel agency; flights are offered via links to third-party providers (Aviasales/Travelpayouts, Kayak, Google Flights, airlines), and hotels can be booked within the application (see section 3, "Hotel booking").

3. Pricing and payment

The complete plan is sold in a single transaction, with no subscription. Prices are:

Prices shown include applicable VAT. Payment is processed by Paddle, which acts as payment processor and digital rights vendor (merchant of record), in accordance with Paddle's terms. Take.Me never directly collects credit card data. Promotional codes may unlock access to the plan free of charge.

Hotel booking

Hotels can be booked directly within the application, through LiteAPI (Nuitée). In this context, LiteAPI acts as reseller and merchant of record for the hotel reservation, through its payment module. Take.Me receives a commission included in the displayed price.

The cancellation and refund conditions specific to each hotel rate (refundable or non-refundable) are displayed before payment and apply. A hotel booking is only possible after the plan has been unlocked.

The hotel payment is separate from the payment of the plan, which is processed by Paddle. Take.Me's refund policy does not cover hotel bookings, which are governed by the conditions of the rate chosen.

4. Immediate access to digital content and waiver of right of withdrawal

Complete plans are provided in digital format immediately after payment. The customer acknowledges that the content is delivered without delay and agrees to waive the 14-day withdrawal period provided for in Article L. 221-28 of the French Consumer Code and Directive 2011/83/EU.

I accept the terms and conditions and request immediate access to the plan: I acknowledge that I am waiving my right of withdrawal.

This acceptance must be confirmed by a checkbox before payment and will be time-stamped as evidence.

5. Refund

Take.Me grants a full refund, upon request made within 14 days of purchase, in case of technical failure (plan not generated, incomplete or unusable), duplicate payment for the same plan, or insufficient quality (substantial errors, reasoned request, limited to one quality refund per account). Plans unlocked with a promo code are not eligible, as no payment was made. Requests are made from “My trips” or by email to contact@gotakeme.com. The refund is made by Paddle to the original payment method, within 5 to 10 business days, and the refunded plan is deactivated. See our full refund policy for more details. Hotel bookings made within the application are not subject to this policy: they are governed by the conditions of the rate chosen (see "Hotel booking" in section 3).

6. AI nature and liability

Take.Me uses AI agents to generate plans. The itineraries, prices and information provided are suggestions and estimates based on external data that may change (flight and hotel prices, opening hours, visa conditions). The customer assumes full responsibility for verifying this information directly with service providers before booking.

Take.Me is not responsible for:

Take.Me's liability is limited to the price paid for the plan.

7. Affiliate links

Some booking links to Aviasales/Travelpayouts and other service providers (excluding hotels booked within the application) may be affiliate links. Take.Me may receive a commission on bookings made through these links, at no additional cost to the user. This commission does not influence the selection of results provided to the customer.

8. User account and data deletion

Account creation is free; it is required to generate a preview. Login via email and password or with a Google account; the user is responsible for the confidentiality of their credentials and can reset their password from the login screen. Each user can delete their account and all their data directly from the "My trips" section (button "Delete my data"). Unpurchased previews are kept for 30 days after generation; purchased plans remain accessible for 13 months after generation, in accordance with the privacy policy; after these periods, they are deleted.

9. Claims and disputes

Any complaint should be sent to contact@gotakeme.com. We undertake to respond within 5 business days. For payment or refund queries, you can also contact Paddle via paddle.net.

10. Applicable law and jurisdiction

These terms are governed by Tunisian law. In the event of a dispute not resolved amicably, the courts of Tunis shall have jurisdiction, without prejudice to the mandatory provisions protecting consumers in their country of residence.

11. Modifications to terms

Take.Me reserves the right to modify these terms at any time. Modifications will be displayed with a new version date. Continued use of the platform after modifications constitutes acceptance of the new terms.